Your Privacy Is Our Responsibility

wj12 ("we", "our", or "platform") operates a trusted online gaming service for users in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting your personal information.

This privacy policy explains how wj12 collects, uses, stores, and where necessary shares your personal information with third parties. By using our website (wj12.cam), you consent to the processing of your information under this policy.

Our privacy policy ensures the protection of your information through SSL encryption, secure data storage, and strict access controls. We never sell or disclose your personal information to third parties without authorization.

When registering an account and using services at wj12, we collect the following types of information:

2.1 Information You Provide Directly

When you create an account or use our services on our platform, the following information is collected:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and nationality
• National ID or passport number (for identity verification)
• Financial transaction details (bKash, Nagad, Rocket, Upay, or bank account)
• Username and password (stored in encrypted form)

2.2 Automatically Collected Information

When you use our site, our system automatically collects certain technical information:

• IP address and browser type
• Device information (operating system, screen resolution)
• Page visit time, session duration, and navigation patterns
• Gaming activity and betting history
• Information obtained from cookies and web beacons

wj12 uses the information collected about you for the following legitimate purposes:

3.1 Account Management and Identity Verification

Your information is used to create and manage your account, complete identity verification (KYC — Know Your Customer), and ensure secure login.

3.2 Processing Financial Transactions

Your payment information is used to process deposits and withdrawals. Your registered number or account details are required to securely complete transactions via bKash, Nagad, Rocket, and Upay.

3.3 Service Improvement and Personalization

We personalize your experience based on your gaming preferences and activity. Your information is used to send relevant promotions, bonus offers, and notifications about new games.

3.4 Fraud Prevention and Security

Your information is used to detect suspicious activity, ensure account security, and keep our platform free from money laundering and fraud.

3.5 Legal Compliance

We retain necessary information to ensure compliance with applicable laws and regulations, and to respond to lawful requests from legal authorities.

To protect your information, wj12 uses industry-standard security technologies and practices:

• Secure Servers: Your information is stored in high-security data centers where regular security audits are conducted.
• Access Controls: Only authorized personnel have access to your personal information, and they are required to operate under strict confidentiality agreements.
• Password Hashing: Your password is never stored directly — only an encrypted hash is stored.
• Regular Audits: Our security measures are regularly reviewed by third-party security experts.
• Data Retention Period: Your information is retained while your account is active and for as long as legally required after the account is closed.

wj12 never sells your personal information. However, in the following limited circumstances, certain information may be shared with trusted partners:

5.1 Payment Providers

Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to process financial transactions. These third parties process information under their own privacy policies.

5.2 Game Software Providers

Game providers on our platform (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) may access the minimum information necessary to deliver gaming services.

5.3 Legal Requirements

We may be required to provide information as part of a legal obligation or in response to a lawful order from a court or competent authority.

wj12 uses cookies and similar tracking technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: These are required for the basic functioning of the site, such as maintaining login sessions and ensuring security. The site does not work properly without these cookies.
• Functional Cookies: These cookies are used to remember your preferences (such as language settings).
• Analytics Cookies: These cookies are used to analyze how our site is used and to improve services. The information collected is analyzed in aggregate.

6.2 Cookie Controls

You can control or reject non-essential cookies through your browser settings. Please note that disabling certain cookies may limit the functionality of the site.

Regarding your personal information at wj12, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request a correction if any of your personal information is inaccurate.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (this may not be possible where legal obligations apply).
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to Data Portability: You may request a copy of the information you have provided in a machine-readable format.
• Right to Withdraw Consent: Where information is processed on the basis of consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact our support team via live chat or email. We generally respond to your request within 30 business days.

wj12's services are intended for persons aged 21 and above only. We do not knowingly collect personal information from minors.

If you are aware that a minor has registered on our platform, please notify our support team immediately.

wj12 may update this privacy policy from time to time. If there are any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A clear notice will be displayed when you log in to the site.
• The "Last Updated" date at the top of this page will be changed.

If you continue to use wj12 after the updated policy is published, you will be considered to have accepted the new policy. If you do not agree with the changes, you may close your account.

We will never make changes that significantly reduce your rights without prior notice.

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through the following:

Our data protection team reviews your request with due care and generally responds within 30 business days. Complex requests may take additional time, and in such cases we will inform you in advance.

We are committed to protecting your privacy and treat every concern with the highest importance. wj12 is always working to ensure a safe and fair gaming environment.